FAQs

At The Fleet Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

We provide Palliative Care at The Fleet Care Home for those who are nearing the end of their life. We endeavour to make a person’s last days, weeks, or months as comfortable as possible and extend our support to loved ones during this time.

We are glad to offer Respite Care at The Fleet Care Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury, or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

Here at The Fleet Care Home, we deliver a range of care for individuals living with dementia, from early-onset dementia to dementia nursing care. Our dedicated, trained and professional care & support team are on hand to make each of our residents feel comfortable, safe and at home throughout their time with us.

We support residents’ overall wellbeing through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support mental, physical, and emotional wellbeing through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

It’s a difficult decision to know whether a care home is the right place for you or a loved one. If you’re unsure whether moving into a care home is the right step for you, please contact our staff, who will be happy to offer advice and answer any questions you may have. If your loved one has recently had a fall or illness that has resulted in a lengthy stay in the hospital, it is likely that they will not be able to return to their normal lives at home. If you notice a loved one struggling at home and unable to manage day-to-day responsibilities, this could indicate that your loved one now requires additional support in a secure environment.

Our skilled nursing and care staff provide individualised care for any health condition. Teams combine the expertise of many specialists to jointly assess, plan and manage care, proactively supporting residents’ care goals. We work closely with residents and their family to create a detailed and bespoke care plan with a carer, nurse or key worker to ensure consistency of care. We take pride in the standards of care delivered by our highly trained and motivated team.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residential Care provides live-in accommodation, with support 24 hours a day to those who need extra help with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.

We provide exceptional around-the-clock Residential, Nursing, Respite, Palliative and Dementia Care. We work in partnership with residents and their families to develop an individualised care plan, ensuring everyone receives the right level of care for their needs. Individuals with disabilities, those who may require end-of-life care, and those who have additional dependency needs can all be cared for by our very competent and dedicated team.

Keeping in touch with loved ones is a priority for us. We’ve invested in fantastic technology and high-speed Wi-Fi to ensure that residents can stay in touch with those who matter to them at all hours of the day. We also encourage residents to invite their friends and family to visit, enjoy a dinner together for example, all in a safe and friendly environment.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture, and furnishings. It’s the little additions to a room that can make all the difference.

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet, and shower.

Residents are encouraged to participate in group activities and events by our fantastic team of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes, and much more.

Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day. Meals can be served in the dining area, in the resident’s rooms, or in the garden during the summer months. Residents can also spend time in the private dining room with loved ones.

We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as communal and private dining rooms, bistro, activities programme, and a landscaped garden for residents to pursue their hobbies and interests.

In England, care home fees are assessed based on the individual’s care needs and financial situation.

The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.

If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.

If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but based on an individual’s overall care needs and the level of support required to meet those needs.

Get in touch with the team for more information.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care. If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves.

In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

All charges related to the signed Care Agreement will be cancelled immediately. Housing costs will be covered for up to ten days after the death, or until the residence has been fully cleaned and cleared of personal items. We understand that this will be a difficult time for family and friends, and you can rest confident that all parties will be treated with dignity at all times.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside the home. Speak to our team about how we can support you.

When you pay your weekly care home fees at The Fleet Care Home, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, although some additional medical services such as dental care or chiropody may come at an extra cost. We try to accommodate all our resident’s requests but some may incur additional charges. Please contact the team for more information regarding this.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them.

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at The Fleet before making the decision to move in permanently.

Yes. The Fleet Care Home is regularly inspected by the Care Quality Commission to ensure our care home in Dartmouth continues to meet a high standard of care in all areas of the home.

Moving into a care home can be daunting, but our helpful staff is dedicated to ensuring each new resident settles into their new home and will devote as much time and effort as you require to help you feel safe and at home.